Frequently Asked Questions
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STUDYCLOUD is an online tutoring platform which allows pupils across the UK to be taught by expert tutors from outstanding Russell Group universities. Lessons are accessed through our online classroom which allows pupils to see their tutor through live video, share their tutors screen, share documents/past papers and see the tutor’s demonstrations on the online whiteboard.
The online classroom allows pupils to see and speak with their tutor through video and audio as well as share homework, past papers, mark schemes and solve questions collectively using the online whiteboard.
Online tutoring allows pupils to access the top tutors across the country at a lower price than would be possible if they had to travel to your home. The technology behind STUDYCLOUD makes this all possible with some amazing features. In fact, we’re so sure that pupils will enjoy and benefit from our online tutoring that we offer all pupils a money back guarantee.
Good question! We like to take an individual approach with each child that we work with. Therefore, when you fill out your inquiry form and have spoken to a member of our team, we will offer you a tutor that we believe suits you. You can either accept them and get started OR ask us to find you an alternative.
It is between the pupil and the tutor to re-schedule a session and find a time and day that is more suitable. The vast majority of tutors are happy to move sessions around if needed.
Once you have created an account, you will see an option to “top up”. Payments are processed through STRIPE so we do not hold any of your payment details. Once a lesson is completed, your tutor will mark it as completed and the fee for that lesson will be deducted from your balance.
Scroll to the top of this page and click “Get Started” (it’s in the website header). You’ll receive a phone call from us to discuss your child, we will then offer you a tutor that matches your child and you’ll be all set to get your child started.